Do you need support?

Does the game feel sluggish or are calculations overdue?

In this case, please check the server status. You can find the respective link at the very bottom of the page. If the server has fallen behind in its update schedule this might affect the rest of the game. Usually, these problems disappear after a few hours.

New to AirlineSim?

If you’ve just started playing and are having some problems, we recommend that your first port of call be the AirlineSim Wiki. It contains a detailed tutorial, and should provide you with enough information both about game mechanics and other players’ strategies for success to enable you to get started without too many problems.

Technical problems? New ideas or suggestions for improvements?

Should you require help in an issue that is not covered by the wiki you might want to contact either the forums, the chat room or our email support. This table contains all available communication channels:

Support channels by language

Language	Forums	Chat	Email Support
English/all languages	full forums (link)	English Jabber/XMPP Chat (link)	support@airlinesim.aero
German	full forums (link)	German IRC Chat (link)	support@airlinesim.de
Dutch	sub-board available (link)	--	support available (see "all languages")
Portuguese	sub-board available (link)	--	support available (see "all languages")